Q&A ---- Troubleshooting Tips:

 Are you using a commercial heat press?

Though many customers use other presses successfully, these transfers need high temps and heavy pressure so we only recommend commercial heat presses. If you use another press, you need to make sure you are still getting the needed temp and heavy pressure.

Have you pre-pressed the apparel?

Always pre-press your apparel to be sure you've removed any moisture or wrinkles that can interfere with the transfer. 

Is the press clear of all seams?

Make sure no seams are interfering. Seams can cause the press to distribute uneven pressure and not press the transfers completely. While we don't use pressing pillows, we have heard they help.

We also recommend a scraper for intricate designs or pressing on apparel such as youth shirts that you may not be able to avoid seams. A scraper will help press the ink onto the apparel. But make sure if it is a hot peel transfer you reapply heat briefly afterwards so you don't try to peel it after its cooled.

Are you pressing directly - no teflon?

Our transfer film paper is made to take the heat and you should not be pressing with a teflon sheet. Teflon sheets can reduce the temperature as much as 10-20° causing the transfer to not press at the temperature it needs. 

Is your press calibrated correctly?

Use a heat gun to check and make sure your press is heating to the correct temperature it needs to be. Some presses can run hot or cold by as much as 15-20° or more. Also, be sure your pressure is set to Heavy pressure. 

Are you over-pressing?

If you are pressing at temps too high or repeatedly pressing a transfer you risk melting and burning the ink. We always recommend reducing the temperature first in case your press runs hot, rather than increasing.

Are you peeling correctly?

If a transfer requires cold peel and you peel before it cools, the ink can stick to the film paper. 

Are you using a material suitable to press on?

Our transfers intended for cotton or cotton/polyester blends. If you are trying to press on another material such as spandex, leather or plastic these transfers will not work. 

Has the transfer been exposed to extreme weather?

In some regions during winter and summer months, transfers can be exposed to extreme cold or heat, either during shipping or if you have them stored in a place affected by these conditions. If your transfers have been, it's best to let the ink adjust back to room temperature before pressing. 

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📦Processing/Shipping📦

Turn around time for in stock prints is 1-3 business days (excluding Holidays, snow storms & other closures). This does not include shipping time. *PRE-ORDER prints ship at the date noted in the description. If your order contains pre-order prints, the entire order will not ship until the pre-order prints are ready.

Please check out separately if you want in stock prints to ship sooner